Job Description
Sales Account Representative
Exanet Telecommunications Inc. is a leading provider of advanced telecom solutions in the Philippines. We are expanding our sales team in Ortigas, Metro Manila, and we are looking for a proactive Sales Account Representative who can build strong client relationships and drive revenue growth.
As a Sales Account Representative, you will be the primary point of contact for a portfolio of business clients, understanding their telecom needs and delivering tailored solutions. You will collaborate with product, service delivery, and support teams to ensure client satisfaction and timely delivery. This role offers an opportunity to develop your sales expertise, expand your professional network, and contribute to a growing brand in a fast-paced industry.
We value integrity, customer focus, and teamwork, and we are committed to recognizing and rewarding top performers. In this role, you will have access to ongoing training, clear performance targets, and a collaborative environment that supports career growth.
Join us to help clients optimize communications, improve reliability, and achieve measurable business outcomes. If you are ambitious, customer-focused, and prepared to take ownership of the client experience, we want to hear from you.
Key responsibilities and opportunities include expanding the client base, managing quotes and proposals, negotiating contracts, and maintaining accurate CRM records to enable data-driven decisions.
Responsibilities
- Develop and maintain strong relationships with assigned clients, acting as the primary point of contact for inquiries, issues, and opportunities
- Identify client needs and provide tailored telecom solutions, including data, voice, and connectivity services
- Achieve and exceed monthly sales targets by upselling and cross-selling to existing accounts while pursuing new business opportunities
- Conduct product demonstrations, prepare compelling proposals, and present solutions to key decision-makers
- Manage quotes, proposals, contracts, and order processing with accuracy and timeliness
- Collaborate with internal departments (sales engineering, delivery, customer support) to ensure on-time delivery and high-quality service
- Maintain accurate client data and activity in the CRM, monitor pipeline, and generate regular status reports
- Provide after-sales support, address concerns, and ensure long-term client satisfaction
Qualifications
- 1-3 years of sales or account management experience, preferably in telecom or tech services
- Excellent communication and negotiation skills; confident presenter
- Demonstrated ability to build and manage client relationships and close deals
- Proficiency with CRM software (Salesforce, Zoho, etc.) and MS Office; data-driven approach
- Strong problem-solving, time management, and organizational skills; ability to multitask
- Bachelor's degree in business, marketing, communications or related field
- Self-motivated, goal-oriented, and able to work independently as well as in a team
- Customer-focused mindset with a professional demeanor