Job Description
Everrise Departmental Store Sdn Bhd is a leading retail name in East Malaysia, known for providing exceptional shopping experiences to our diverse community. We are currently looking for a motivated and customer-focused Sales Assistant to join our vibrant team in Kuching, Sarawak.
As a Sales Assistant, you are the face of our brand. You will play a pivotal role in ensuring our customers receive top-tier service, maintaining our store's high standards of presentation, and assisting in daily operations to drive retail success. If you are energetic, love working with people, and are looking to build a career in the retail industry, we want to hear from you!
This is an excellent opportunity for individuals who thrive in a fast-paced environment and take pride in delivering excellence. We offer a supportive working culture, opportunities for professional growth, and a chance to work with a reputable retail brand.
Responsibilities
- Greet and assist customers with their inquiries and purchases in a professional and friendly manner.
- Maintain store cleanliness, organized displays, and ensure merchandise is properly replenished.
- Process sales transactions accurately using the Point-of-Sale (POS) system.
- Keep updated on product knowledge, promotions, and store policies to provide accurate information to customers.
- Assist in inventory management, including stock counts and receiving new shipments.
- Address and resolve customer concerns effectively to ensure high levels of satisfaction.
- Collaborate with team members to achieve daily and monthly sales targets.
Qualifications
- Minimum SPM qualification or equivalent.
- Previous experience in retail or customer service is preferred, but fresh graduates are encouraged to apply.
- Strong communication skills in Bahasa Malaysia and English; proficiency in local dialects is an added advantage.
- High energy, approachable personality, and a genuine passion for customer service.
- Ability to work retail hours, including weekends, public holidays, and shifts.
- Reliable, punctual, and highly organized.
- Ability to work well within a diverse team environment.