Job Description
Join our vibrant team at Samgyupsalamat as a Shift Manager and become the driving force behind exceptional dining experiences in Consolacion, Cebu! This full-time leadership role offers the perfect opportunity to showcase your operational expertise while fostering a positive work culture. As a key member of our hospitality team, you'll ensure seamless daily operations, maintain high service standards, and lead by example in our dynamic restaurant environment. We're looking for a passionate individual who thrives in fast-paced settings and is committed to delivering memorable customer interactions. With competitive compensation and growth opportunities, this position is ideal for ambitious professionals ready to make their mark in the tourism and hospitality sector. Apply now to become part of our innovative team dedicated to culinary excellence!
Responsibilities
- Oversee daily restaurant operations during assigned shifts, ensuring efficient workflow and compliance with company standards
- Lead and mentor front-of-house staff, providing guidance on service protocols and customer engagement
- Monitor inventory levels, coordinate supply orders, and manage cost control measures
- Resolve customer inquiries and concerns promptly to maintain satisfaction and brand reputation
- Enforce strict food safety, hygiene, and sanitation protocols across all operational areas
- Train staff on menu knowledge, product specifications, and upselling techniques
- Prepare shift reports, document incidents, and communicate key updates to management
- Coordinate with kitchen team to ensure timely food preparation and quality standards
Qualifications
- Minimum 2 years of supervisory experience in quick-service or full-service restaurant environments
- Proven track record of team leadership and staff development in hospitality settings
- Strong knowledge of food safety regulations and operational best practices
- Excellent communication and interpersonal skills with ability to multitask effectively
- Proficiency in POS systems and basic inventory management software
- Ability to work flexible schedules including evenings, weekends, and holidays
- Problem-solving aptitude with focus on delivering exceptional customer experiences
- High school diploma or equivalent; hospitality certification preferred