Job Description
We are seeking a motivated and customer-oriented Shop Assistant to join our retail team in Petaling Jaya, Selangor. This is an excellent opportunity for individuals looking to start or advance their career in the retail industry with comprehensive training provided.
As a Shop Assistant, you will be at the forefront of our customer service operations, ensuring a positive shopping experience for every customer who walks through our doors. You will play a vital role in maintaining store presentation, assisting with inventory management, and supporting the overall daily operations of our retail establishment.
This position is ideal for candidates aged 18-25 who are enthusiastic about delivering exceptional service and are eager to learn. We welcome both experienced professionals and those new to the retail sector, as full training will be provided to the right candidates.
The successful candidate will thrive in a dynamic team environment, demonstrate strong communication skills, and possess the ability to handle multiple tasks efficiently. If you are looking for a rewarding career opportunity with growth potential in the retail sector, we would love to hear from you.
Responsibilities
- Provide exceptional customer service by greeting and assisting shoppers with their needs and inquiries
- Process sales transactions accurately using the point-of-sale system
- Maintain store cleanliness and visual merchandising standards
- Assist with stock replenishment and inventory management
- Support daily opening and closing procedures
- Collaborate with team members to achieve sales targets
- Address customer complaints and resolve issues professionally
Qualifications
- Age 18-25 years old
- Malaysian citizens or holders of valid work permits with full working rights in Malaysia
- 1-2 years of experience in retail or customer service is an advantage
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple tasks
- Positive attitude with a willingness to learn and grow
- Team player with good time management skills
- Training provided for candidates without prior experience