Job Description
Golden ABC is seeking a dynamic and results-driven Store Manager to oversee the daily operations of our retail outlet in Tagaytay City, Cavite. The ideal candidate will lead a team of sales associates, ensure excellent customer service, drive sales performance, and maintain store standards in line with company policies. You will be responsible for inventory management, visual merchandising, staff scheduling, and achieving key performance indicators. This role offers an exciting opportunity to grow your retail management career in a vibrant market.
As Store Manager, you will act as the primary point of contact for both customers and corporate headquarters, ensuring that store objectives align with broader organizational goals. You will analyze sales data, identify trends, and implement actionable plans to boost revenue and improve profitability. Your leadership will foster a positive work environment where team members are motivated to deliver exceptional shopping experiences.
Responsibilities
- Develop and implement sales strategies to meet store targets.
- Manage inventory levels, conduct stock takes, and minimize shrinkage.
- Train, coach, and motivate store staff to deliver exceptional customer service.
- Ensure visual merchandising standards are met and maintain store appearance.
- Prepare weekly and monthly sales reports, analyze performance, and recommend improvements.
- Handle customer complaints and resolve issues promptly.
- Enforce company policies, health and safety regulations, and loss prevention measures.
- Coordinate with headquarters on promotions, product launches, and operational updates.
Qualifications
- Bachelor’s degree in Business Administration, Retail Management, or related field (preferred).
- Minimum 3 years of experience in retail supervision or store management.
- Proven track record of achieving sales goals and managing P&L.
- Strong leadership and interpersonal skills with ability to build high-performing teams.
- Excellent communication and problem-solving abilities.
- Proficiency in retail management software and MS Office.
- Flexibility to work varying shifts, including weekends and holidays.
- Knowledge of local market trends and consumer behavior in Tagaytay area.