Job Description
Join our dynamic team as a Waiter/Waitress at Private Advertiser, where exceptional service meets the vibrant culinary scene of Bali. In this role, you will be the face of our establishment, delivering memorable dining experiences to both local patrons and international tourists. You will work in a fast-paced environment, collaborating with kitchen staff and management to ensure smooth operations and guest satisfaction. This position offers competitive compensation, opportunities for growth, and the chance to be part of a prestigious hospitality brand in one of Indonesia’s most sought-after destinations. As a Waiter/Waitress, you will greet guests with a warm smile, take accurate orders, and provide thoughtful recommendations that enhance their dining experience. You will maintain a clean and organized service station, handle payments efficiently, and address any guest concerns promptly and professionally. Your ability to multitask while maintaining a positive attitude will be key to ensuring that every guest leaves with a lasting impression of quality service. We value teamwork, reliability, and a passion for hospitality, and we provide ongoing training to help you develop your skills and advance your career within the industry. If you thrive in a lively setting and enjoy interacting with people from diverse backgrounds, we invite you to apply and become an essential part of our commitment to excellence in service.
Responsibilities
- Greet and seat guests in a friendly and professional manner.
- Present menus, answer questions, and offer recommendations based on guest preferences.
- Accurately take food and beverage orders and input them into the POS system.
- Coordinate with kitchen and bar staff to ensure timely delivery of orders.
- Process payments, handle cash and card transactions, and provide correct change.
- Maintain cleanliness and organization of dining areas, service stations, and utensils.
- Address guest complaints or special requests promptly and escalate when necessary.
- Assist in setting up and breaking down the dining area before and after service.
Qualifications
- Previous experience as a waiter/waitress or in a customer-facing hospitality role is preferred.
- Strong interpersonal and communication skills with a courteous and attentive demeanor.
- Ability to work efficiently under pressure in a fast-paced environment.
- Basic math skills for handling payments and processing bills accurately.
- Knowledge of food safety and sanitation standards.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- Proficiency in Bahasa Indonesia; English language skills are an advantage.
- Positive attitude, teamwork mindset, and a genuine passion for delivering excellent service.