Job Description
Join Itemhound Corporation as an Account Executive in Cagayan de Oro, Philippines. In this full-time role, you will be the primary point of contact for key clients, building and nurturing relationships that drive loyalty and growth. You will oversee seamless event registrations, coordinate client requirements, and ensure a premium experience from first inquiry to post-event follow-up. You will thrive in a dynamic sales environment, leveraging your communication skills and problem-solving abilities to deliver value at every touchpoint.
As a valued member of our team, you will collaborate with cross-functional partners from sales, marketing, and operations to deliver tailored solutions that meet client goals. You will manage multiple client programs, maintain accurate records in the CRM, and contribute to revenue targets through thoughtful upsell and cross-sell opportunities. Your proactive communication, timely status updates, and professional handling of client inquiries will help us achieve high satisfaction and long-term partnerships.
This position offers a clear path for professional development within a fast-growing company. If you excel at building rapport, coordinating complex tasks, and turning client feedback into action, you will thrive in Itemhound's client-centric environment.
Responsibilities
- Develop and nurture relationships with new and existing clients to understand their business goals and challenges.
- Manage end-to-end event registration processes, ensuring accuracy and timely communications.
- Collaborate with cross-functional teams (sales, marketing, operations) to coordinate client requirements and deliver seamless experiences.
- Qualify leads and convert inquiries into opportunities; meet or exceed monthly targets.
- Maintain up-to-date client records in the CRM; track activities, pipeline, and progress.
- Prepare compelling proposals, product demonstrations, and presentations.
- Monitor client satisfaction and proactively address issues to minimize churn.
Qualifications
- Bachelor's degree or equivalent work experience in sales, business, or communications.
- Proven experience in account management or sales, preferably in events or B2B settings.
- Excellent communication, negotiation, and interpersonal skills.
- Strong organizational and time-management abilities; detail-oriented.
- Proficiency with CRM software (e.g., Salesforce, HubSpot) and MS Office; data-driven.
- Ability to work independently and as part of a team; results-driven.