Job Description
Itemhound Corporation is looking for a dynamic and results-driven Account Executive to join our growing team in Cavite City. In this role, you will be at the forefront of building and nurturing strong client relationships, ensuring seamless event registration, and coordinating all client needs with precision. You will work closely with our sales and operations teams to deliver outstanding service, drive revenue growth, and create memorable experiences for our clients. If you thrive in a fast-paced environment and have a passion for client success, this is your opportunity to shine.
As an Account Executive, you will lead client accounts, identify new business opportunities, and maintain a high level of customer satisfaction. You will be responsible for managing the entire client lifecycle from onboarding to post-event follow-up, always aiming to exceed expectations. This role offers a competitive salary, performance bonuses, and a clear path for career progression.
Responsibilities
- Build and maintain strong, long-lasting client relationships through regular communication and account reviews.
- Oversee end-to-end event registration processes, ensuring accuracy and timely execution.
- Coordinate client needs across internal teams, including sales, marketing, and operations, to deliver tailored solutions.
- Manage a portfolio of accounts, identify upselling and cross-selling opportunities, and achieve monthly sales targets.
- Conduct client presentations and product demonstrations to showcase Itemhound’s services and value proposition.
- Resolve client issues proactively, escalating complex cases when necessary, and ensure high satisfaction levels.
- Track and report on account performance, pipeline activities, and client feedback to management.
- Stay updated on industry trends and competitor activities to provide strategic insights to clients.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
- Minimum of 2 years of experience in sales, account management, or client-facing roles (event management experience is a plus).
- Excellent verbal and written communication skills in English and Filipino.
- Strong negotiation and persuasion abilities with a customer-centric approach.
- Proven track record of meeting or exceeding sales quotas and KPIs.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
- Highly organized, detail-oriented, and capable of working both independently and as part of a team.