Job Description
Join Parkland Group, a dynamic player in property development and real estate, as an Admin Executive supporting the Property Sales team in Melaka. You will be the backbone of our sales operations, delivering professional administrative support, coordinating client communications, and ensuring accurate documentation throughout the customer journey. This role offers a clear path for growth within a forward thinking property development group committed to quality, integrity, and client satisfaction.
In this role, you will be part of a collaborative, growth oriented team that values initiative and customer focus. You will help manage inquiries, schedule property viewings, prepare contracts and quotations, and maintain precise records in our CRM and filing systems. Your can-do attitude will help us streamline transactions, improve response times, and enhance the overall client experience for buyers and partners in the Melaka region.
We are seeking a proactive, detail oriented professional who enjoys a fast paced environment and takes pride in delivering high standards of service. If you are passionate about real estate, eager to learn, and ready to contribute to a high performing sales support team, you will thrive at Parkland Group. You will receive ongoing training, mentorship, and opportunities to advance into more senior admin or sales support roles as our projects expand.
Responsibilities
- Answer client inquiries and provide exceptional customer service for property sales
- Coordinate property viewings, site visits, and open houses with agents and clients
- Prepare and review sales contracts, quotations, and documentation for accuracy
- Maintain and update client and property databases in CRM; ensure data integrity
- Schedule appointments, manage calendars, and support the sales team with administrative tasks
- Collaborate with marketing, finance, and legal teams to ensure timely transaction progress
- Generate weekly and monthly sales reports, pipelines, and performance metrics
- Support post sale processes and handover to property management
Qualifications
- Diploma or degree in Business Administration, Real Estate, or related field
- Experience in admin support or sales support, preferably in real estate or property development
- Excellent verbal and written communication in Malay and English; customer-focused
- Proficiency in MS Office, CRM software, and data entry
- Strong organizational skills, attention to detail, and ability to multitask
- Positive attitude, proactive, able to work independently and in a team
- Knowledge of property sales processes, contracts, and document handling is a plus
- Willingness to learn and grow within a dynamic property development company