Job Description
Shangri-La Group is seeking a dynamic Assistant HR Manager to support the HR Generalist function across our Orchard headquarters. In this role, you will partner with business leaders to deliver effective HR solutions, drive employee engagement, and ensure compliance with local employment regulations. You will be instrumental in talent acquisition, performance management, learning & development, and employee relations, contributing to a positive workplace culture that aligns with our luxury hospitality brand. The ideal candidate possesses strong interpersonal skills, a proactive mindset, and the ability to handle confidential information with discretion. Join us and help shape the people strategy of a world-renowned hospitality group.
As part of the HR team, you will assist in developing and implementing HR policies and procedures that support business objectives. You will collaborate with department heads to identify staffing needs, coordinate recruitment campaigns, and facilitate onboarding processes that ensure new hires integrate smoothly. Additionally, you will support performance appraisal cycles, coordinate training initiatives, and address employee relations matters with fairness and consistency. Your contributions will directly impact employee satisfaction and retention, helping Shangri-La maintain its reputation for exceptional service.
Responsibilities
- Assist in full-cycle recruitment, including job posting, candidate screening, interview coordination, and offer management.
- Support performance management processes, including goal setting, evaluations, and feedback sessions.
- Administer employee onboarding and offboarding procedures to ensure a seamless experience.
- Maintain HRIS data accuracy and generate reports for management review.
- Assist with employee relations inquiries, ensuring compliance with Singapore employment laws.
- Coordinate learning and development programs, tracking participation and effectiveness.
- Assist in the preparation of HR policies, procedures, and employee handbook updates.
- Provide general HR administrative support and act as a point of contact for employee queries.
Qualifications
- Bachelorās degree in Human Resources, Business Administration, or a related field.
- Minimum 2-3 years of experience in HR generalist or HR officer roles, preferably in hospitality or service industry.
- Solid knowledge of Singapore employment legislation and HR best practices.
- Proficiency with HRIS systems (e.g., Workday, SAP SuccessFactors) and MS Office Suite.
- Strong interpersonal and communication skills, with the ability to build relationships across all levels.
- Demonstrated ability to handle confidential information with integrity and discretion.
- Proactive, detailāoriented, and capable of managing multiple priorities in a fastāpaced environment.
- HR certification (e.g., SHRM, HRCI) is a plus.