Job Description
Are you a passionate Human Resources professional looking to elevate your career with a world-class hospitality brand? JEN Singapore Tanglin by Shangri-La is seeking a dynamic and detail-oriented Assistant HR Manager (Generalist) to join our high-performing team. In this pivotal role, you will act as a strategic partner, ensuring our colleagues are supported, engaged, and empowered to deliver the exceptional service Shangri-La is renowned for.
You will play a hands-on role in the full spectrum of HR functions, from talent acquisition and employee relations to performance management and policy implementation. This position is perfect for a proactive individual who thrives in a fast-paced, vibrant environment and is committed to nurturing an inclusive and high-performance culture.
Join the Shangri-La family, where we believe in treating our colleagues like family, and help us continue to create memorable experiences for both our guests and our team members.
Responsibilities
- Oversee end-to-end recruitment and talent acquisition processes to attract top-tier hospitality talent.
- Manage employee relations, fostering a positive workplace culture and resolving grievances effectively.
- Support the implementation of performance management frameworks and annual appraisal cycles.
- Ensure full compliance with Singapore employment laws, MOM regulations, and internal company policies.
- Coordinate employee engagement initiatives and recognition programs to boost morale and retention.
- Assist with payroll administration, benefits management, and HR reporting/analytics.
- Facilitate onboarding and offboarding procedures to ensure a seamless experience for all staff.
Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- Minimum 3-5 years of experience in an HR Generalist role, preferably within the hospitality or service industry.
- Strong working knowledge of the Singapore Employment Act and relevant labor legislations.
- Excellent interpersonal and communication skills with the ability to build rapport at all organizational levels.
- Proven ability to handle sensitive information with a high degree of confidentiality and integrity.
- Proficiency in HRIS and Microsoft Office Suite (Excel, PowerPoint, Word).
- Self-motivated, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.