Job Description
Join SM CITY LA UNION as an Assistant Mall Manager and drive the success of one of the Philippines' premier retail destinations. In this dynamic role, you'll be pivotal in ensuring profitable and efficient mall operations while delivering exceptional customer experiences. You'll oversee daily operations, optimize tenant partnerships, and implement strategic initiatives to boost foot traffic and sales. This position offers the opportunity to lead a diverse team, manage budgets, and contribute to innovative retail solutions in a fast-paced environment. If you're passionate about retail excellence and possess strong leadership skills, this is your chance to grow your career within a globally recognized brand.
Responsibilities
- Oversee daily mall operations to ensure smooth functioning and exceptional customer service
- Monitor sales performance and implement strategies to achieve revenue targets
- Manage and develop mall staff through training, performance evaluation, and team leadership
- Coordinate with tenants to resolve operational issues and foster positive business relationships
- Develop and execute marketing campaigns to drive foot traffic and increase tenant sales
- Ensure compliance with safety protocols, security standards, and company policies
- Prepare and manage mall budgets while controlling operational expenses
Qualifications
- Bachelor's degree in Business Administration, Marketing, or related field preferred
- Minimum 2 years of experience in mall operations or retail management
- Strong leadership skills with proven team management experience
- Excellent communication and interpersonal abilities for stakeholder engagement
- Financial acumen with budget management and sales performance analysis
- Knowledge of local market trends and consumer behavior
- Ability to work under pressure and make data-driven decisions