Job Description
Join Hong Leong Bank's dynamic Wealth Management team as an Assistant Manager or Manager of Operations. This pivotal role bridges financial strategy and client service excellence, ensuring seamless delivery of high-net-worth solutions across Malaysia's premier financial hub. You'll drive operational efficiency while safeguarding regulatory compliance in a rapidly evolving digital banking landscape. Ideal for ambitious finance professionals seeking to elevate their career in one of Southeast Asia's most respected financial institutions.
Responsibilities
- Oversee end-to-end operational workflows for wealth management portfolios and client accounts
- Implement and maintain robust compliance frameworks for KYC/AML regulations
- Optimize operational processes through digital transformation initiatives
- Lead cross-functional projects with relationship managers and product teams
- Analyze operational KPIs to identify service enhancement opportunities
- Develop and mentor junior operations staff through structured training programs
- Coordinate with technology teams for system integrations and upgrades
Qualifications
- Bachelor's degree in Finance, Business Administration, or related field
- 5+ years experience in wealth management operations or banking services
- Professional certifications (CFA, CFP, or CAMS) preferred
- Expertise in regulatory compliance for financial products
- Advanced proficiency in banking software and CRM systems
- Strong project management and stakeholder communication skills
- Proven ability to lead operational teams in matrix organizations