Job Description
Are you a passionate leader dedicated to making a tangible difference in the lives of women, children, and families? The Young Women's Christian Association (YWCA) of Singapore is seeking a proactive and empathetic Assistant Manager, Wellbeing & Care to join our dynamic team in Outram.
In this pivotal role, you will be at the forefront of driving impactful social programmes that provide essential support to our community. We are looking for a natural builder of partnerships and a dedicated mentor capable of guiding a team to achieve excellence in service delivery. If you possess a heart for community care and the professional acumen to scale wellbeing initiatives, we invite you to help us empower those who need it most.
This position offers a unique opportunity to shape the future of our care initiatives, foster cross-functional collaborations, and drive operational success in a reputable non-profit environment.
Responsibilities
- Oversee the daily operations and strategic execution of wellbeing and care programmes.
- Provide mentorship, coaching, and performance management to a dedicated team of care staff.
- Identify and nurture strategic partnerships with community stakeholders, sponsors, and service providers.
- Monitor and evaluate programme effectiveness through data collection and stakeholder feedback.
- Develop and implement outreach initiatives to support caregivers, children, and underprivileged families.
- Manage programme budgets and ensure compliance with internal policies and regulatory standards.
- Coordinate with internal departments to ensure seamless service delivery and resource allocation.
Qualifications
- Bachelor’s degree in Social Work, Psychology, Sociology, or a related field.
- Minimum 3-5 years of experience in social services, community outreach, or non-profit programme management.
- Proven leadership experience with a track record of team management and development.
- Excellent communication and interpersonal skills, with the ability to engage diverse community groups.
- Strong problem-solving abilities and a high level of emotional intelligence.
- Proficiency in Microsoft Office Suite and programme management software.
- Deep commitment to the YWCA mission of empowering women and supporting families.