Job Description
Join Erajaya, a leading name in retail and consumer products, as an Assistant Store Manager - F&B. Located in Pasarrebo, Jakarta Raya, this contract role offers a clear path to leadership, competitive compensation, and the chance to impact guest satisfaction and store performance.
In this role, you will collaborate with the Area Manager and cross-functional teams to ensure the store runs smoothly, adheres to brand standards, and delivers exceptional F&B customer experiences. You will lead a small team, optimize operations, and drive sales through effective merchandising, inventory control, and service excellence.
We value proactive problem-solving, strong communication, and a hands-on leadership style that motivates staff and builds a culture of accountability. If you are energized by fast-paced retail environments and motivated to develop your career within a reputable retailer, this is the role for you.
Responsibilities
Responsibilities
- Lead daily store operations for the F&B area, ensuring consistent guest experiences and adherence to brand standards.
- Supervise and coach store associates, manage schedules, performance feedback, and development plans.
- Monitor sales performance, analyze KPIs, and implement action plans to achieve targets.
- Oversee merchandising, product presentation, and inventory control to minimize shrinkage and maximize availability.
- Coordinate with Area Manager and support functions to execute promotions, events, and store initiatives.
- Ensure compliance with health, safety, and quality standards, including food-handling procedures.
- Foster a culture of excellent customer service, resolving issues promptly and maintaining high customer satisfaction.
Qualifications
Qualifications
- Proven experience in a supervisory or assistant manager role within retail or F&B, preferably in Jakarta.
- Strong leadership, communication, and people-management skills.
- Customer-centric approach with problem-solving and decision-making abilities.
- Solid understanding of inventory management, merchandising, and basic financials (costs, margins).
- Ability to work flexible hours, including weekends and holidays, in a fast-paced environment.
- Bachelor's degree or equivalent; hospitality, retail, or business studies preferred.
- Proficiency with POS systems, MS Office, and retail software; data-driven mindset.