Job Description
Join Erajaya as Store Head Fashion (Talent Pool) - Supervisor on a contract basis, charged with driving sales performance and guiding a fashion-focused store in Penjaringan, Jakarta. This leadership role combines strategic thinking with hands-on operations to deliver outstanding customer experiences and sustainable profitability.
You will own the fashion category strategy, lead a high-performing sales team, and ensure the store meets or exceeds its targets while upholding brand standards and compliance. This role requires a data-driven mindset, strong coaching skills, and a passion for fashion retail excellence.
Key responsibilities include developing and executing compelling sales plans, mentoring and managing staff, optimizing shift schedules, and ensuring premium merchandising and in-store presentation. You will monitor inventory levels, coordinate stock replenishment, and conduct regular stock takes to maximize availability and minimize losses. You will collaborate with regional teams on promotions, events, and campaigns, and report performance insights to drive continuous improvement.
We seek a customer-centric leader who can inspire the team, resolve escalations promptly, and maintain impeccable store standards. If you thrive in a fast-paced retail environment and possess a proven track record of achieving sales targets, this is your opportunity to lead and shape the customer journey at Erajaya.
Responsibilities
- Lead daily store operations to achieve sales targets and deliver exceptional customer service.
- Develop and implement fashion category strategies and promotions aligned with brand guidelines.
- Coach, mentor, and manage the store team, including scheduling, performance reviews, and training.
- Monitor inventory, stock levels, replenishment, and visual merchandising to maximize product visibility and conversion.
- Analyze sales data, set performance targets, prepare weekly reports, and adjust action plans accordingly.
- Ensure compliance with policies, loss prevention, and safety standards while maintaining store presentation at the highest level.
- Collaborate with regional teams on campaigns and events, providing feedback and insights for continual improvement.
Qualifications
- Proven experience in retail store leadership, preferably in fashion or lifestyle categories.
- Strong leadership and people-management skills with a track record of building high-performing teams.
- Excellent communication, interpersonal, and customer-service skills.
- Ability to analyze sales data, manage KPIs, and leverage POS systems and reporting tools.
- Knowledge of merchandising, inventory control, and loss prevention practices.
- Bachelor’s degree in business, retail, marketing, or related field; or equivalent retail experience.
- Flexible schedule and ability to work evenings, weekends, and holidays as required for a store leadership role.