Job Description
Domino's Pizza is seeking a dynamic Store Manager for our Samarinda location in East Kalimantan. In this role, you will lead all store operations, ensure exceptional customer experiences, and drive sales and profitability in a fast-paced retail environment. You will report to the Area Manager and collaborate with a motivated team to uphold our brand standards, maintain food safety, and optimize store performance.
As Store Manager, you will oversee people leadership, daily operations, inventory control, scheduling, and financial management. This is an exciting opportunity to grow with a global brand while making a tangible impact on the local community and your career. The successful candidate will be passionate about guest service, able to motivate and develop a high-performing team, and thrive under pressure in a results-driven environment. We offer competitive compensation, comprehensive training, and clear opportunities for advancement within Domino's Pizza.
Responsibilities
- Lead daily store operations to deliver high-quality food and fast, friendly service while upholding brand standards.
- Drive sales and profitability by executing promotions, optimizing menu mix, and enhancing the customer experience.
- Recruit, train, and develop a high-performing team; manage scheduling and labor costs.
- Oversee inventory management, ordering, waste control, and supplier relationships to minimize costs.
- Ensure strict adherence to food safety, sanitation, and health regulations.
- Monitor cash handling, POS accuracy, and daily financial performance; prepare reports for the Area Manager.
- Cultivate a positive work environment and represent the store in the local community.
- Analyze store metrics and implement action plans to improve performance and guest satisfaction.
Qualifications
- Bachelor's degree in business, hospitality, or a related field is preferred; equivalent experience considered.
- 2+ years of retail or food-service management experience, preferably in a quick-service restaurant.
- Strong leadership, communication, and coaching skills with the ability to motivate a diverse team.
- Customer-focused with excellent problem-solving and decision-making abilities.
- Experience with POS systems, inventory management, scheduling, and basic financial analysis.
- Ability to work in a fast-paced environment, including evenings, weekends, and holidays as needed.