Job Description
Are you a dynamic individual with a passion for sales and customer engagement? Forte Employment Services is looking for a dedicated and energetic Bank Service Officer to join our growing team in the Central Region. In this pivotal role, you will be the face of our brand, engaging with customers through exciting roadshows and events to promote our comprehensive range of financial products.
Your primary focus will be on delivering exceptional customer service and driving sales results. You will have the opportunity to interact with a diverse range of clients, ensuring they receive accurate information about our banking solutions. If you thrive in a fast-paced environment, possess a persuasive communication style, and are eager to contribute to our marketing success, we encourage you to apply.
Responsibilities
- Event Execution: Actively participate in and execute roadshows, exhibitions, and promotional events across the Central Region.
- Product Promotion: Promote and sell banking products, including savings accounts, fixed deposits, loans, and insurance plans to potential customers.
- Customer Engagement: Engage with customers in a friendly, professional, and positive manner to understand their financial needs.
- Lead Generation: Collect customer leads and contact details during events for follow-up by the sales team.
- Brand Representation: Maintain a high standard of personal appearance and professional conduct to represent the Forte Employment Services brand effectively.
- Information Dissemination: Provide clear, accurate, and up-to-date information regarding banking services and promotional offers.
- Administrative Support: Assist in setting up event booths and maintaining event materials as required.
Qualifications
- Education: GCE 'O' Level or 'N' Level qualification or higher.
- Experience: Prior experience in sales, customer service, or the banking sector is highly preferred.
- Communication Skills: Excellent verbal communication and interpersonal skills with the ability to build rapport quickly.
- Work Ethic: Self-motivated, target-oriented, and able to work independently as well as part of a team.
- Availability: Willingness to work weekends, public holidays, and rotating shifts as per event schedules.
- Appearance: Presentable, neat, and professional appearance.
- Skills: Basic computer literacy (Microsoft Office) and a valid ID/Passport.