Job Description
Alibaba Cloud, a global leader in cloud computing and artificial intelligence, is expanding its AliCloud Intelligence division. We are seeking a highly strategic and results-oriented Channel Operations Manager to join our dynamic team in Singapore. This pivotal role will be instrumental in shaping and executing our channel strategy across Singapore and the broader Southeast Asian market, driving growth and strengthening our partner ecosystem.
As a Channel Operations Manager, you will be at the forefront of developing, refreshing, and optimizing our partner programs and policies. You will be responsible for building a robust and high-performing network of partners, including Managed Service Providers (MSPs), System Integrators (SIs), and Independent Software Vendors (ISVs), to accelerate the adoption of AliCloud Intelligence solutions. If you are passionate about cloud technology, possess a deep understanding of channel dynamics, and thrive in a fast-paced, innovative environment, we invite you to contribute to our mission of making cloud computing accessible and powerful for businesses across the region.
Join Alibaba Cloud and be part of a team that is redefining the future of digital intelligence and cloud infrastructure!
Responsibilities
- Develop, refine, and execute comprehensive channel strategies and operational plans for AliCloud Intelligence's expansion in Singapore and Southeast Asia.
- Design, implement, and refresh partner programs, policies, and operational frameworks to optimize partner engagement and performance.
- Identify, recruit, and onboard strategic channel partners (e.g., MSPs, SIs, ISVs) to expand market reach and solution adoption.
- Drive partner enablement initiatives, including training, certification, and joint go-to-market activities, to ensure partner success.
- Monitor channel performance, analyze market trends, and implement data-driven corrective actions to achieve sales and growth targets.
- Collaborate closely with internal sales, marketing, and product teams to ensure channel alignment and integrated market strategies.
- Manage key partner relationships, fostering strong engagement, trust, and mutual business growth.
- Ensure strict compliance with all channel policies, operational guidelines, and ethical standards.
Qualifications
- Bachelor's degree in Business Administration, Marketing, Computer Science, or a related field.
- Minimum of 5 years of proven experience in channel operations, partner management, or business development within the cloud computing or enterprise technology sector.
- Demonstrated success in developing and executing effective channel strategies and partner programs.
- Strong understanding of the cloud market (IaaS, PaaS, SaaS) and diverse partner ecosystems.
- Exceptional communication, negotiation, and presentation skills, with the ability to influence stakeholders at all levels.
- Proficiency in data analysis and experience using CRM systems (e.g., Salesforce) for channel management and reporting.
- Ability to thrive in a dynamic, fast-paced, and international work environment.
- Fluency in English is essential; proficiency in additional Southeast Asian languages is a significant advantage.