Job Description
Join Zigzag Philippines as a Data Analyst on our dynamic Night Shift team, working remotely to transform raw data into actionable business intelligence. This critical role leverages Salesforce CRM and proprietary internal tools to uncover process inefficiencies, identify sales optimization opportunities, and drive strategic improvements across our operations. You'll analyze complex datasets, generate insightful reports, and collaborate with cross-functional teams to implement data-backed solutions that enhance productivity and revenue growth. Our ideal candidate thrives in autonomous environments, possesses a keen eye for detail, and is passionate about turning data challenges into competitive advantages. This position offers the unique opportunity to make significant impact while enjoying the flexibility of remote work during night hours.
Responsibilities
- Analyze Salesforce CRM data and internal operations metrics to identify process bottlenecks and sales improvement opportunities
- Develop automated reporting dashboards to track key performance indicators and operational metrics
- Collaborate with sales and operations teams to translate data insights into actionable business strategies
- Design and implement data validation frameworks to ensure accuracy and consistency across systems
- Conduct A/B testing on sales processes to optimize conversion rates and operational efficiency
- Present findings to stakeholders through clear visualizations and executive summaries
- Continuously refine data models to enhance predictive capabilities for sales forecasting
Qualifications
- Bachelor's degree in Data Science, Statistics, Computer Science, or related field
- Minimum 2 years of experience in data analysis with CRM systems (Salesforce preferred)
- Proficiency in SQL, Excel, and data visualization tools (Tableau/Power BI)
- Strong analytical skills with ability to translate complex data into business recommendations
- Experience with process improvement methodologies in sales operations
- Excellent written and verbal communication skills for cross-functional collaboration
- Ability to work independently during night shift hours in a remote environment
- Proven track record of implementing data-driven solutions that impact business outcomes