Job Description
Are you a proactive and skilled IT professional looking to elevate your career? LINACO, a dynamic and growing organization in Shah Alam, Selangor, is seeking an experienced IT Executive to join our dedicated team. This is a fantastic opportunity for an individual with a strong background in IT support, systems administration, and ERP management to play a pivotal role in maintaining and enhancing our technological infrastructure.
As our IT Executive, you will be the backbone of our operational technology, ensuring seamless IT services for all departments. You will be instrumental in supporting our hardware, software, and network systems, including critical ERP applications. If you thrive in a challenging environment, possess excellent problem-solving abilities, and are passionate about leveraging technology to drive business efficiency, we want to hear from you. Join LINACO and contribute to an environment where your expertise directly impacts our success and growth.
We are committed to fostering a supportive workplace where continuous learning and professional development are encouraged. Your analytical skills and hands-on approach will be crucial in diagnosing and resolving technical issues, implementing new solutions, and providing essential user support. Take the next step in your IT career with LINACO and help us build a resilient and innovative technological future!
Responsibilities
- Provide first and second-level technical support for all IT-related issues, including hardware, software, and network problems.
- Administer and maintain the company’s ERP systems, ensuring optimal performance, data integrity, and user access.
- Install, configure, and troubleshoot computer hardware, operating systems, and applications (e.g., Microsoft Office Suite).
- Manage and monitor network infrastructure, including LAN, Wi-Fi, and internet connectivity, to ensure reliable and secure operations.
- Perform regular system backups, recovery procedures, and ensure data security protocols are strictly followed.
- Conduct routine IT maintenance, upgrades, and system improvements to enhance efficiency and prevent downtime.
- Assist in the procurement of IT equipment and software, ensuring compliance with company standards and budget.
- Document IT processes, procedures, and troubleshooting guides for internal knowledge sharing and compliance.
Qualifications
- Bachelor's Degree or Diploma in Information Technology, Computer Science, or a related field.
- Minimum of 3 years of hands-on working experience in IT support, system administration, or a similar executive role.
- Proficient in ERP system administration and support; experience with specific ERP platforms is highly advantageous.
- Strong knowledge of IT software and hardware, including desktop PCs, laptops, servers, printers, and network devices.
- Excellent command of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Windows operating systems.
- Solid understanding of network protocols, security principles, and IT best practices.
- Demonstrated ability to troubleshoot complex technical issues and provide effective solutions.
- Good communication skills, both written and verbal, with the ability to provide clear technical assistance to non-technical users.