Job Description
Prudential Group is seeking a detail‑oriented Distribution Review Officer to join our team on a 1‑year contract based in Pasir Panjang, Central Region. In this role you will be responsible for administering and conducting assessments under the Replacement of Policy framework, managing survey processes, and ensuring compliance with regulatory standards. You will work closely with distribution channels, underwriting, and compliance teams to review policy documentation, identify discrepancies, and recommend corrective actions. The ideal candidate possesses strong analytical skills, excellent communication abilities, and a solid understanding of insurance products and regulatory requirements. This position offers exposure to end‑to‑end policy administration, risk assessment, and stakeholder engagement within a leading financial services organisation. You will contribute to maintaining the integrity of our distribution processes while gaining valuable experience in a dynamic, fast‑paced environment.
Responsibilities
- Administer and conduct assessments under the Replacement of Policy framework.
- Manage end‑to‑end survey processes, including design, distribution, and analysis.
- Review policy documentation for accuracy, completeness, and compliance with internal and external regulations.
- Identify discrepancies, risks, or gaps and develop actionable recommendations for remediation.
- Collaborate with distribution, underwriting, and compliance teams to ensure timely resolution of issues.
- Maintain records, reports, and metrics related to policy reviews and survey outcomes.
- Stay updated on industry regulations and best practices to advise on process improvements.
- Support ad‑hoc projects and initiatives aimed at enhancing distribution efficiency and customer experience.
Qualifications
- Bachelor’s degree in Business, Finance, Insurance, or a related field.
- Minimum 2‑3 years of experience in policy administration, compliance, or risk management within the financial services sector.
- Strong understanding of insurance products, policy replacement procedures, and regulatory requirements (e.g., MAS guidelines).
- Proven ability to analyse complex data, identify trends, and produce clear reports.
- Excellent written and verbal communication skills for interacting with stakeholders at all levels.
- High attention to detail and a commitment to maintaining data integrity.
- Proficiency in Microsoft Office suite (Excel, Word, PowerPoint) and familiarity with policy administration systems.
- Ability to work independently and as part of a team in a contract‑based environment.