Job Description
Join Elevatione Time Stops Ph Inc as an IT Intern and kickstart your technology career with hands‑on experience in a dynamic environment. You will work closely with seasoned IT professionals, gaining practical skills in hardware troubleshooting, software deployment, network support, and user assistance. This internship is designed to bridge academic learning with real‑world IT operations, offering mentorship, professional development, and exposure to enterprise‑level systems. If you are eager to learn, solve problems, and contribute to a growing tech team, this role provides the perfect platform to build a solid foundation for your future in information technology.
During the internship, you will participate in daily IT operations, help desk ticket resolution, asset inventory management, and basic network configuration tasks. You will also have the opportunity to contribute to small projects, document procedures, and attend training sessions that enhance both technical and soft skills. Our supportive culture encourages curiosity, initiative, and teamwork, ensuring you receive the guidance needed to thrive.
Upon completion, you will have a robust portfolio of real‑world IT experience, a deeper understanding of IT service management, and the confidence to pursue entry‑level IT positions or further specialized training. Elevatione Time Stops Ph Inc values growth and innovation, and we look forward to nurturing the next generation of tech talent.
Responsibilities
- Assist in diagnosing and resolving hardware and software issues for end‑users
- Support the installation, configuration, and maintenance of workstations and peripherals
- Monitor and help manage network performance and connectivity under supervision
- Handle help desk tickets, prioritize tasks, and ensure timely resolution
- Contribute to asset inventory management, including tracking and documentation
- Participate in IT projects such as software rollouts, system upgrades, and security patches
- Document procedures, create knowledge base articles, and assist in training sessions
- Collaborate with team members to improve IT processes and service delivery
Qualifications
- Currently enrolled in a Bachelor’s degree program in Information Technology, Computer Science, or a related field
- Basic understanding of computer hardware, operating systems (Windows/Linux), and networking concepts
- Familiarity with help desk or ticketing systems (e.g., Zendesk, Freshservice) is a plus
- Strong problem‑solving skills and attention to detail
- Effective communication abilities, both written and verbal
- Ability to work independently and as part of a team in a fast‑paced environment
- Willingness to learn new technologies and adapt to changing priorities
- Good organizational skills and capacity to manage multiple tasks