Job Description
Are you a dynamic and results-driven sales professional with a passion for the logistics and courier industry? J&T Express, a leading global express delivery service provider, is seeking an experienced Key Account Sales Manager to join our vibrant team in Kuala Lumpur. This is an exceptional opportunity to play a pivotal role in driving strategic growth and expanding our market presence by nurturing high-value client relationships.
As a Key Account Sales Manager, you will be at the forefront of our business development efforts, responsible for managing and growing a portfolio of key accounts. You will leverage your expertise in B2B sales and account management to understand client needs, craft tailored logistics solutions, and ensure customer satisfaction and loyalty. J&T Express is renowned for its commitment to efficiency, innovation, and customer-centric services. We offer a fast-paced, challenging yet rewarding environment where your contributions directly impact our success and the broader logistics landscape in Malaysia.
If you thrive on exceeding targets, building strong client partnerships, and contributing to a rapidly expanding international company, we invite you to apply. Join J&T Express and take charge of driving growth in the fast-paced logistics and courier industry, shaping the future of express delivery services.
Responsibilities
- Develop and execute strategic sales plans to achieve and exceed key account revenue and growth targets within the logistics sector.
- Build and maintain strong, long-lasting customer relationships with key accounts, acting as their primary point of contact and trusted advisor.
- Identify new business opportunities within existing key accounts and proactively seek out prospective high-value clients.
- Negotiate contracts, service level agreements, and pricing structures to ensure mutually beneficial outcomes and profitability.
- Monitor market trends, competitor activities, and industry developments to identify potential threats and opportunities.
- Collaborate cross-functionally with operations, customer service, and marketing teams to ensure seamless service delivery and customer satisfaction.
- Prepare and present regular sales forecasts, performance reports, and strategic account reviews to management.
- Educate clients on new J&T Express products, services, and technological advancements to enhance their logistical efficiency.
Qualifications
- Bachelor's degree in Business Administration, Marketing, Logistics, or a related field.
- Minimum of 3-5 years of proven experience in Key Account Management or B2B sales, preferably within the logistics, courier, or freight forwarding industry.
- Demonstrated track record of achieving and exceeding sales targets and growing key accounts.
- Strong understanding of logistics operations, supply chain management, and express delivery services.
- Excellent negotiation, presentation, and communication skills, both written and verbal.
- Ability to build rapport and establish strong relationships with clients at all levels.
- Proactive, results-oriented, and able to work independently as well as part of a team.
- Proficiency in CRM software and Microsoft Office Suite (Word, Excel, PowerPoint).
- Possession of a valid driver's license and own transportation.