Job Description
Join Mishu as a KYC & Compliance Officer and play a pivotal role in safeguarding client onboarding and ensuring strict adherence to regulatory standards within Malaysia’s dynamic financial services landscape. Based in Bukit Jalil, Kuala Lumpur, you will lead KYC verification and onboarding processes, helping us responsibly grow our customer base while mitigating risk.
As a trusted partner to Risk, Legal, and Operations teams, you will oversee end-to-end KYC/KYB checks, conduct customer due diligence (CDD) and enhanced due diligence (EDD), and maintain accurate records in our onboarding systems. The role requires a solid understanding of AML/CFT requirements under Bank Negara Malaysia guidelines, with the goal of delivering a smooth, compliant onboarding experience for new clients and ongoing monitoring for existing customers. Your proactive approach will help detect suspicious activity, support regulatory reporting needs, and drive continuous process improvement in a fast-paced financial services environment.
We’re looking for a detail-oriented professional who communicates clearly, collaborates effectively across departments, and stays current on evolving compliance standards. This position offers opportunities for professional growth, exposure to various regulatory topics, and the chance to contribute to a growing fintech/financial services team in Malaysia.
Ready to advance your career with Mishu? Apply today and join a culture that values integrity, accountability, and service excellence.
Responsibilities
- Conduct KYC/KYB verifications for new onboarding and ongoing customer reviews to support risk-based decision making.
- Perform customer due diligence (CDD) and enhanced due diligence (EDD) reviews, арplying internal policies and regulatory requirements.
- Review and approve onboarding documents, identity verification, source of funds, and income verification; maintain pristine KYC records in the CRM.
- Monitor transactions for potential AML/CFT indicators and escalate suspicious activity as required by policy and regulatory guidelines.
- Collaborate with Risk, Legal, and Operations to resolve onboarding issues and improve end-to-end processes.
- Stay up-to-date with Malaysian AML/CFT regulations and industry best practices; support audits and regulatory inquiries with accurate reporting.
- Prepare management information, key risk indicators, and training materials to support onboarding teams.
- Provide guidance and knowledge sharing to junior staff on KYC procedures and regulatory updates.
Qualifications
- Bachelor’s degree in Finance, Law, Business, or related field.
- 1–3 years of experience in KYC/compliance within banking, fintech, or financial services.
- Solid knowledge of AML/CFT regulations, including Bank Negara Malaysia guidelines; familiarity with local reporting requirements.
- Strong analytical skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
- Proficiency with KYC/AML systems and MS Office; experience with CRM platforms and data privacy considerations.
- Excellent written and verbal communication, collaboration, and problem-solving abilities.
- Professional certifications such as ACAMS or CAMS are preferred but not required.