Job Description
Join MR.DIY, Malaysia's leading home improvement retailer, as we continue our rapid expansion across the Klang Valley and beyond. We are seeking a passionate and dedicated L&CD (Learning & Capability Development) Training Coordinator to support our growing team in Kajang/Bangi/Serdang. In this role, you will be the driving force behind our employee training initiatives, ensuring that every team member has the skills and knowledge to deliver exceptional service and drive our mission forward.
As a Training Coordinator, you will collaborate closely with department heads and the HR team to design, schedule, and facilitate training programs that enhance performance, safety, and career growth. You will manage training records, evaluate program effectiveness, and continuously improve our learning offerings. If you are organised, energetic, and passionate about developing people, this is your opportunity to make a real impact in a dynamic, fast-paced environment.
We value innovation, teamwork, and a commitment to excellence. You will be part of a supportive culture that invests in your professional development and rewards performance. Join MR.DIY and help us build a skilled, motivated workforce that delights millions of customers every day.
Responsibilities
- Coordinate and schedule all internal training sessions, workshops, and onboarding programs for new and existing employees.
- Maintain and update the Learning Management System (LMS) with course materials, attendance records, and certifications.
- Liaise with department heads to identify training needs and gaps, and recommend suitable interventions.
- Support the design and development of training content, including presentations, manuals, and e-learning modules.
- Monitor and evaluate training effectiveness through feedback surveys, assessments, and performance metrics.
- Prepare training reports and analytics for management to support continuous improvement.
- Assist in organising company-wide events such as town halls, team-building activities, and capability development days.
- Ensure all training activities comply with company policies and regulatory requirements.
Qualifications
- Bachelor's degree in Human Resources, Business Administration, Education, or a related field.
- Minimum 1–2 years of experience in training coordination, HR, or administrative role (fresh graduates with internship experience are encouraged to apply).
- Excellent communication and interpersonal skills in English and Bahasa Malaysia; proficiency in Mandarin is an added advantage.
- Proficient in Microsoft Office (Word, Excel, PowerPoint) and familiar with Learning Management Systems (LMS) or HRIS.
- Strong organisational and time management abilities with attention to detail.
- Ability to work independently and collaboratively in a fast-paced retail environment.
- Willingness to travel occasionally to other branches within Klang Valley and surrounding areas.
- Passionate about learning and development, with a proactive attitude towards personal and team growth.