Job Description
Join BPI Direct BanKo, Inc. as a Loan Associate and become a vital part of our dynamic banking team! We are seeking dedicated professionals who are passionate about building lasting client relationships and contributing to the growth of our loan portfolio.
In this role, you will be responsible for managing client relationships and ensuring the successful servicing of loan accounts. Your expertise will help maintain the quality and integrity of our loan portfolio while delivering exceptional service to our valued customers.
As a Loan Associate, you will work closely with borrowers to understand their financial needs, provide guidance on loan products, and ensure timely repayments. You will collaborate with cross-functional teams to resolve account issues, process loan applications, and implement effective strategies for portfolio preservation.
We offer a supportive work environment with opportunities for professional growth and development. If you have a strong background in banking or financial services and thrive in a customer-facing role, we encourage you to apply and become part of our committed team dedicated to serving the Filipino community.
Responsibilities
- Manage and maintain relationships with loan clients to ensure satisfaction and retention
- Process loan applications accurately and efficiently while adhering to compliance standards
- Monitor loan accounts and implement collection strategies when necessary
- Provide financial guidance and product recommendations to meet client needs
- Prepare and maintain detailed documentation for all loan transactions
- Coordinate with internal departments to resolve account issues and inquiries
- Conduct regular portfolio reviews to identify risks and opportunities
- Achieve individual targets related to loan disbursement and portfolio quality
Qualifications
- Bachelor's degree in Finance, Business Administration, or related field
- At least 1-2 years of experience in banking, lending, or financial services
- Strong understanding of loan products and credit evaluation processes
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office applications and banking systems
- Detail-oriented with strong analytical and problem-solving abilities
- Ability to work effectively in a team environment
- Relevant certifications or licenses in banking are advantageous