Job Description
Sun Life, a leading international financial services organization, is seeking a dynamic and results-driven Manager, Agency Growth to join our team in Kuala Lumpur. In this pivotal role, you will be responsible for formulating and executing regional business plans that drive sustainable growth within our agency channel. You will lead a team of dedicated professionals, fostering a culture of excellence, accountability, and continuous improvement.
As the Manager of Agency Growth, you will develop team capabilities through targeted training and coaching, ensuring that every member is equipped to excel. You will spearhead recruitment initiatives to attract top-tier talent, while implementing innovative sales strategies to expand our market share. Your ability to analyze market trends, optimize performance metrics, and collaborate with cross-functional teams will be crucial to achieving our ambitious growth targets.
We are looking for a strategic thinker with a proven track record in agency development and sales leadership. If you are passionate about building high-performing teams and driving measurable results, this is your opportunity to make a significant impact at Sun Life. Join us and be part of a company that values integrity, customer-centricity, and professional growth.
Responsibilities
- Formulate and execute comprehensive regional business plans to achieve agency growth targets.
- Lead, mentor, and develop a team of agency managers and sales representatives to maximize performance.
- Drive recruitment and onboarding of high-quality agents, ensuring a strong pipeline of talent.
- Design and implement sales training programs to enhance product knowledge and selling skills.
- Monitor and analyze key performance indicators (KPIs) to identify opportunities for improvement and growth.
- Collaborate with marketing and product teams to align sales strategies with market needs.
- Build and maintain strong relationships with key stakeholders, including agents and partners.
- Ensure compliance with regulatory requirements and company policies in all agency activities.
Qualifications
- Bachelor's degree in Business, Marketing, Finance, or a related field.
- Minimum 5–7 years of experience in sales leadership, agency management, or business development.
- Proven track record of driving recruitment and achieving sales growth in a financial services environment.
- Strong leadership and people management skills, with the ability to motivate and inspire teams.
- Excellent communication, negotiation, and presentation abilities.
- Analytical mindset with proficiency in using data to drive strategic decisions.
- In-depth knowledge of the Malaysian insurance or financial services market.
- Fluency in English and Bahasa Malaysia; additional languages are a plus.