Job Description
Join MBSB Bank Berhad as a Manager, Support & Governance in Auto Finance. In this pivotal role, you will lead governance and oversight across auto finance operations, ensuring strict compliance with banking regulations and internal policies. You will partner with risk, compliance, IT, and operations teams to strengthen corporate governance, risk controls, business continuity planning, and operational resilience.
As a key member of the Auto Finance leadership team, you will design and implement robust governance frameworks, monitor risk indicators, and drive continuous improvement across processes, data quality, and performance reporting. You will ensure timely regulatory reporting, manage incidents and issue remediation, and oversee BCM programs to safeguard critical operations in a dynamic, regulated environment. The ideal candidate is a strategic thinker with hands-on experience in risk management, policy development, and cross-functional collaboration.
We offer a collaborative, high-performance culture, competitive compensation, and opportunities for career growth within Malaysia's leading financial services institution. If you are passionate about governance, risk, and operational excellence in auto finance, apply today to join MBSB Bank Berhad.
Responsibilities
- Develop and implement governance frameworks for Auto Finance operations, ensuring alignment with regulatory requirements and internal policies.
- Monitor and report on risk indicators, control effectiveness, BCM readiness, and compliance status to senior management and board committees.
- Oversee BCM program, business impact analyses, incident response planning, disaster recovery, and continuity testing for Auto Finance processes.
- Collaborate with Compliance, Legal, Audit, and Risk Management to ensure timely regulatory reporting, policy updates, and remediation of issues.
- Manage incident and issue tracking, root cause analysis, remediation plans, and closure follow-ups.
- Provide operational support to the Auto Finance function, including process optimization, data quality, and stakeholder communications.
- Lead governance forums, committee meetings, and dashboards; prepare management reporting packs.
- Ensure third-party and vendor risk management for Auto Finance operations and related outsourcing activities.
Qualifications
- Bachelor's degree in Finance, Economics, Banking, Law, or related field; professional qualifications (CFA, FRM, or equivalent) preferred.
- 6-10 years of experience in banking, auto finance, risk management, governance, or compliance; experience in Malaysia/Southeast Asia is a plus.
- Strong knowledge of banking regulations (BNM, AML/CFT, IFRS 9) and risk management frameworks (COSO, ISO 31000).
- Experience with BCM, crisis management, incident response, governance reporting, and risk control self-assessment.
- Excellent stakeholder management and communication skills; ability to influence at senior levels.
- Analytical mindset with data-driven approach; proficiency in MS Excel, data analytics, and reporting tools; familiarity with core banking systems is advantageous.
- Detail-oriented with strong project management and organizational skills.
- Ability to collaborate across functions and deliver under tight deadlines.