Job Description
We are representing a renowned healthcare organization in Singapore seeking an experienced Operation Executive (Healthcare) to join their dynamic team. In this pivotal role, you will be at the heart of daily operations, ensuring seamless workflow within a community healthcare setting. You will coordinate with frontline staff, manage administrative processes, and support operational excellence. If you are a proactive leader with a passion for healthcare operations, this is your opportunity to make a meaningful impact.
You will work closely with clinical and non-clinical teams to streamline processes, maintain compliance, and improve service delivery. The ideal candidate possesses strong organizational skills, a keen eye for detail, and the ability to thrive in a fast-paced environment. Your contributions will directly enhance patient experience and operational efficiency.
Responsibilities
- Oversee day-to-day operational activities in the healthcare facility, ensuring smooth and efficient service delivery.
- Coordinate with clinical and administrative teams to optimize workflows and resource allocation.
- Monitor and report on key performance indicators (KPIs) to drive continuous improvement.
- Manage scheduling, rostering, and attendance records for frontline staff.
- Handle patient enquiries, feedback, and escalate issues to relevant departments as needed.
- Assist in budgeting, procurement, and inventory management of medical supplies.
- Ensure compliance with healthcare regulations, safety standards, and organizational policies.
- Support special projects and initiatives to enhance operational efficiency and patient satisfaction.
Qualifications
- Diploma or Degree in Healthcare Management, Business Administration, or related field.
- At least 2 years of operational experience in a healthcare or community setting.
- Strong understanding of healthcare workflows and regulatory requirements.
- Excellent communication and interpersonal skills to liaise with diverse stakeholders.
- Proven ability to manage multiple tasks and prioritize effectively under pressure.
- Proficiency in Microsoft Office applications (Excel, Word, PowerPoint) and healthcare management systems.
- Adaptable, detail-oriented, and a team player with a customer-centric mindset.
- Valid registration with relevant healthcare authority (if applicable) is an advantage.