Job Description
The Quality Manager at SMC Integrated Farm Specialists, Inc plays a pivotal role in safeguarding product integrity and ensuring compliance with national and international quality standards. Reporting directly to senior management, this position oversees the development, implementation, and continuous improvement of quality management systems across manufacturing, transport, and logistics operations. The ideal candidate will lead a team of quality professionals, conduct rigorous inspections, and drive corrective and preventive actions to enhance product safety and customer satisfaction.
In this role, you will collaborate closely with production, procurement, and logistics teams to embed quality considerations at every stage of the supply chain. You will be responsible for monitoring key performance indicators, conducting internal audits, and preparing reports for regulatory bodies. Your expertise will help the company maintain certifications such as ISO 9001, ISO 22000, and other relevant standards, while fostering a culture of continuous improvement and operational excellence.
Beyond day-to-day oversight, you will lead training initiatives to upskill staff on quality protocols, manage supplier quality programs, and lead rootâcause analysis for any nonâconformities. Your strategic mindset will enable the identification of process inefficiencies and the implementation of dataâdriven improvements that reduce waste, increase yield, and strengthen the companyâs reputation in the market.
Responsibilities
- Develop, implement, and maintain the companyâs Quality Management System (QMS) in line with ISO 9001, ISO 22000, and customer-specific requirements.
- Plan and conduct internal audits, supplier audits, and product inspections to verify compliance and identify areas for improvement.
- Lead investigations of nonâconformities, customer complaints, and deviations; drive corrective and preventive actions (CAPA).
- Monitor and analyze quality KPIs, prepare monthly/quarterly reports for senior management and regulatory authorities.
- Coordinate with production, procurement, and logistics teams to ensure quality standards are met throughout the supply chain.
- Provide training and mentorship to quality staff and plant personnel on quality policies, procedures, and best practices.
- Manage supplier quality programs, including qualification, performance evaluation, and continuous improvement initiatives.
- Stay updated on industry regulations and emerging quality trends to recommend proactive enhancements to the QMS.
Qualifications
- Bachelorâs degree in Food Science, Agriculture, Engineering, Chemistry, or a related field.
- Minimum 5 years of experience in quality assurance or quality management within manufacturing, food processing, or logistics environments.
- Proven knowledge of ISO 9001, ISO 22000, HACCP, GMP, and other relevant food safety standards.
- Strong auditing skills and experience conducting internal and supplier audits.
- Excellent analytical abilities with proficiency in data analysis tools (e.g., Excel, Minitab, SPC software).
- Demonstrated leadership and teamâmanagement capabilities, with experience mentoring crossâfunctional teams.
- Effective communication skills, both written and verbal, for preparing reports and presenting findings to stakeholders.
- Ability to work under pressure, prioritize tasks, and drive continuous improvement initiatives.