Job Description
We are currently seeking a highly motivated and detail-oriented Sales Coordinator to join our dynamic team in Petaling Jaya. This is an excellent opportunity for a professional with strong organizational and communication skills to support our sales department in achieving its targets. You will play a pivotal role in ensuring seamless operations from lead generation to order fulfillment, working closely with both internal teams and external clients.
As a Sales Coordinator, you will be responsible for managing sales documentation, coordinating with various departments, handling customer inquiries, and assisting in the preparation of proposals and presentations. Your ability to multitask and prioritize in a fast-paced environment will be key to your success. We value proactive individuals who can anticipate needs and contribute to a positive, collaborative work culture.
If you are a Diploma or Bachelor's degree holder with a passion for sales support and a drive to excel, we encourage you to apply. Join us and grow your career in a supportive environment that rewards dedication and performance.
Responsibilities
- Coordinate and manage the daily sales activities, including order processing, invoicing, and delivery schedules.
- Assist the sales team in preparing quotations, proposals, and presentations for clients.
- Maintain and update customer records, sales reports, and databases with accuracy.
- Liaise with internal departments such as logistics, finance, and marketing to ensure timely order fulfillment.
- Respond to customer inquiries via phone, email, and in-person, providing excellent service and support.
- Track sales performance metrics and generate regular reports for management review.
- Organize and schedule meetings, appointments, and sales events as needed.
- Identify opportunities for process improvement and contribute to team efficiency initiatives.
Qualifications
- Diploma or Bachelor's Degree in Business Administration, Marketing, Sales, or a related field.
- Minimum of 1-2 years of experience in a sales coordination or administrative role.
- Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Excellent verbal and written communication skills in English and Bahasa Malaysia.
- Ability to work independently and manage multiple tasks with strict deadlines.
- Detail-oriented with strong organizational and problem-solving abilities.
- Positive attitude, team player, and willingness to learn.
- Experience with CRM software (e.g., Salesforce, HubSpot) is an added advantage.