Job Description
Vinstella Jewellery, a premier destination for fine jewellery in Bandar Sunway, Selangor, is looking for an enthusiastic Sales Executive to join our vibrant team at Sunway Pyramid.
As a Sales Executive, you will be the face of our brand, providing personalized service that turns every visit into a memorable experience. You will actively engage with customers, identify their preferences, and guide them toward the perfect jewellery pieces that suit their style and occasion.
Your responsibilities will include maintaining impeccable product knowledge, achieving daily sales targets, and contributing to visually appealing store displays that highlight our latest collections. You will also handle transactions accurately, manage inventory levels, and gather customer feedback to continuously improve our service standards.
We foster a supportive and collaborative environment where your talents are recognized and nurtured. Ongoing training, performanceâbased incentives, and clear career progression paths are available to help you grow within the luxury retail sector.
If you possess excellent communication skills, a genuine passion for jewellery, and the drive to exceed expectations, we invite you to apply and become part of Vinstella Jewelleryâs success story.
Responsibilities
- Welcome and assist customers, providing expert advice on our jewellery collections.
- Achieve and exceed daily, weekly, and monthly sales targets.
- Maintain comprehensive product knowledge and stay updated on new arrivals.
- Ensure the sales floor is visually appealing through effective merchandising and display techniques.
- Process transactions accurately using POS systems and handle cash, card, and digital payments.
- Monitor stock levels, assist with inventory counts, and support replenishment efforts.
- Address customer inquiries and resolve any issues promptly to ensure satisfaction.
- Collect customer feedback and contribute ideas for improving store operations and service quality.
Qualifications
- Minimum SPM or equivalent; additional certifications in sales or retail are a plus.
- Proven experience in retail sales, preferably in jewellery, fashion, or luxury goods.
- Strong interpersonal and communication skills with a customerâcentric attitude.
- Ability to work flexible hours, including weekends and public holidays.
- Basic numeracy skills and comfort with POS systems and cash handling.
- Professional appearance and grooming standards aligned with brand image.
- Selfâmotivated, targetâdriven, and able to work both independently and as part of a team.
- Fluency in Bahasa Malaysia and English; additional languages (e.g., Mandarin) are advantageous.