Job Description
Citadel Pacific, Ltd., a leading organization in the industry, is currently seeking a highly organized and customer-focused Sales Support Specialist to join its team in Makati City, Metro Manila. As an integral part of the sales department, you will provide comprehensive administrative and operational support to ensure the effectiveness and efficiency of the sales process. Your role is crucial in enabling the sales team to focus on generating revenue and achieving targets.
In this full-time position, you will be responsible for processing sales orders, preparing quotations, and handling client inquiries with professionalism and accuracy. You will collaborate closely with sales representatives, logistics, and finance teams to facilitate seamless order fulfillment and maintain customer satisfaction. The role also involves maintaining sales databases, generating performance reports, and assisting with presentations and proposals.
The ideal candidate has a bachelor's degree in business or marketing, prior experience in sales support, and excellent communication skills in English and Filipino. Proficiency in Microsoft Office and, preferably, familiarity with CRM systems are required. You should be detail-oriented, organized, and able to multitask in a dynamic environment.
Citadel Pacific offers a competitive salary between ₱20,000 and ₱25,000 per month plus benefits. If you are dedicated to supporting sales excellence and want to grow your career with a reputable company, apply now.
Responsibilities
- Provide administrative support to the sales team, including scheduling, reporting, and documentation.
- Process sales orders, quotations, and invoices accurately and in a timely manner.
- Serve as a primary point of contact for customer inquiries, resolving issues promptly.
- Coordinate with warehouse, logistics, and finance departments to ensure seamless order fulfillment.
- Maintain and update customer records, sales databases, and CRM systems.
- Assist in preparing sales proposals, presentations, and promotional materials.
- Monitor sales targets and generate performance reports for management review.
Qualifications
- Bachelor's degree in Business Administration, Marketing, or a related field.
- At least 1 year of experience in sales support or administrative role.
- Excellent verbal and written communication skills in English and Filipino.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Strong organizational skills with the ability to multitask and prioritize tasks.
- Detail-oriented with high level of accuracy in data entry.
- Ability to work independently and collaboratively in a team environment.
- Knowledge of CRM software (e.g., Salesforce) is an advantage.