Job Description
Are you a detail-oriented professional with a passion for sales operations and client success? Lexmark International is seeking a dynamic Sales Support Specialist to join our high-performing team in Cebu City. In this hybrid role, you will act as the backbone of our sales operations, providing critical administrative and strategic support to our field sales representatives to ensure seamless business execution.
You will play a pivotal role in optimizing our sales cycle, managing key client communications, and ensuring that our field teams have the resources they need to win. If you thrive in a fast-paced environment and are looking to grow your career with a global industry leader, we want to hear from you.
Responsibilities
- Serve as the primary point of contact for field sales representatives to address operational inquiries and process requests.
- Prepare, review, and finalize sales quotations, contracts, and tender documents with high accuracy.
- Maintain and update customer records and sales pipelines within the CRM system to ensure data integrity.
- Coordinate with internal departments such as logistics, billing, and technical support to resolve client issues and expedite order fulfillment.
- Generate and analyze weekly sales reports to provide management with actionable insights on performance metrics.
- Assist in the preparation of sales presentations and marketing collateral for client meetings.
- Manage incoming inquiries from prospective clients and route them to the appropriate sales team members efficiently.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Minimum of 2 years of experience in sales support, account management, or administrative operations.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and MS Office Suite, particularly Excel.
- Strong interpersonal skills with the ability to build effective relationships with field sales staff and internal stakeholders.
- Excellent written and verbal communication skills in English.
- High level of organizational skill and the ability to multitask in a fast-paced, hybrid work environment.
- Proven ability to troubleshoot and resolve operational roadblocks independently.