Job Description
SingHealth Community Hospitals is seeking a highly motivated Senior Executive/Assistant Manager for our Office of Patient Safety & Quality (OPSQ). In this pivotal role, you will lead initiatives that safeguard patient well‑being and drive continuous quality improvement across our hospitals in Tiong Bahru, Central Region. You will work closely with clinical leaders, operational teams, and regulatory bodies to embed safety best practices, monitor performance metrics, and ensure compliance with national and international healthcare standards.
Responsibilities include designing and implementing patient safety programmes, conducting root‑cause analysis for adverse events, and developing evidence‑based policies that enhance the quality of care. You will be responsible for data collection, trend analysis, and reporting of key quality indicators to senior management and external auditors. Additionally, you will champion staff education and training, fostering a culture of safety and excellence throughout the organization.
Ideal candidates will have a Bachelor’s degree in healthcare, nursing, or a related discipline, with at least three years of experience in patient safety, quality management, or clinical governance. Familiarity with Singapore healthcare regulations, accreditation frameworks (e.g., JCI), and proficiency in data analysis tools are essential. Strong communication, leadership, and project‑management skills are required to succeed in this dynamic environment.
Join our dedicated OPSQ team and contribute to shaping a safer, higher‑quality healthcare experience for our patients and community. We offer competitive remuneration, professional development opportunities, and the chance to make a meaningful impact in Singapore’s evolving health landscape.
Responsibilities
- Develop, implement, and monitor patient safety policies and protocols across hospital departments.
- Lead root‑cause analysis (RCA) and incident investigations to prevent recurrence.
- Analyze quality metrics and prepare detailed reports for senior leadership and regulatory bodies.
- Coordinate accreditation activities, ensuring compliance with JCI and local standards.
- Design and deliver training programmes that promote a culture of safety and continuous improvement.
- Collaborate with clinical and administrative teams to integrate safety initiatives into everyday operations.
- Support the development of quality improvement projects and facilitate their execution from planning to evaluation.
Qualifications
- Bachelor’s degree in healthcare, nursing, public health, or a related discipline.
- Minimum 3 years of experience in patient safety, quality assurance, or clinical governance.
- In‑depth knowledge of Singapore healthcare regulations and accreditation standards.
- Proficiency in data analysis, statistical software, and performance‑measurement tools.
- Strong communication, stakeholder engagement, and presentation abilities.
- Experience with incident reporting systems and risk management frameworks.
- Professional certification in quality or safety (e.g., CPHQ, Lean Six Sigma) is advantageous.