Job Description
Join Rizal Commercial Banking Corporation (RCBC) as a Service Associate (Bank Teller) in Lucena City, Quezon, where you will be the frontline face of our banking services.
In this role, you will deliver exceptional customer service, process accurate cash transactions, and uphold the highest standards of security and compliance. You will work closely with a dynamic team to support branch operations and contribute to the bankās commitment to financial excellence.
If you are passionate about banking, enjoy interacting with people, and seek a stable career with growth opportunities, we encourage you to apply today.
Responsibilities
- Process deposits, withdrawals, and other cash transactions accurately and efficiently.
- Provide courteous and professional customer service to address inquiries and resolve issues.
- Maintain cash drawer balances and follow strict security procedures.
- Promote bank products and services to meet customer needs.
- Ensure compliance with banking regulations, policies, and antiāmoneyālaundering guidelines.
- Assist with opening new accounts and performing routine account maintenance.
- Participate in branch audits and assist in preparing daily reports.
- Collaborate with team members to achieve branch sales and service targets.
Qualifications
- High school diploma or equivalent; college degree in Business, Finance, or related field preferred.
- Previous experience in cash handling, customer service, or a banking environment is a plus.
- Strong numerical aptitude and attention to detail.
- Excellent communication and interpersonal skills.
- Proficiency with basic computer applications and banking software.
- Ability to work flexible hours, including weekends if required.
- Integrity, reliability, and a commitment to maintaining confidentiality.
- Willingness to undergo training and adhere to RCBCās policies and procedures.