Job Description
Southern Concrete Sdn Bhd is seeking a motivated and detail‑oriented Senior Sales Coordinator to join our dynamic team in Kampung Kepayang, Perak. In this role you will be the backbone of our sales operations, ensuring smooth administrative flow while driving customer satisfaction and supporting the sales force to achieve targets. You will liaise between customers, sales representatives, and internal departments, preparing quotes, processing orders, maintaining CRM records, and generating performance reports. The ideal candidate thrives in a fast‑paced environment, possesses excellent communication skills, and has a proven track record in sales support or administration. If you are looking to grow your career in a reputable concrete solutions provider, we encourage you to apply today.
Our company offers a supportive workplace, opportunities for professional development, and a competitive remuneration package. As part of the Southern Concrete family, you will contribute to projects that build the infrastructure of tomorrow while enjoying a culture that values teamwork, integrity, and continuous improvement.
Responsibilities
- Prepare and issue sales quotations, contracts, and invoices accurately and timely.
- Process sales orders and coordinate with logistics and production teams for timely delivery.
- Maintain and update customer and sales data in the CRM system, ensuring data integrity.
- Generate weekly and monthly sales performance reports for management review.
- Handle customer inquiries, resolve issues, and promote high levels of satisfaction.
- Assist the sales team with administrative tasks, including travel arrangements and meeting preparations.
- Support marketing initiatives by preparing promotional materials and tracking campaign responses.
- Ensure compliance with company policies and industry regulations in all sales‑related activities.
Qualifications
- Minimum SPM or equivalent; diploma in Business, Marketing, or related field is advantageous.
- Proven experience in sales coordination, customer service, or administrative support.
- Proficiency in MS Office (Word, Excel, PowerPoint) and familiarity with CRM software.
- Strong numerical aptitude and attention to detail for accurate quoting and invoicing.
- Excellent verbal and written communication skills in English and Bahasa Malaysia.
- Ability to multitask, prioritize workload, and meet deadlines in a fast‑paced environment.
- Good interpersonal skills and a customer‑focused mindset.