Job Description
Join Trescal as a Technical Reference Support specialist, where you will play a pivotal role in maintaining accurate technical data and supporting seamless operations across our global network. This desk‑based position focuses on IT and technical data management, ensuring that reference materials, documentation, and data repositories are up‑to‑date, accessible, and compliant with industry standards. You will collaborate with cross‑functional teams to streamline information flow, support calibration processes indirectly, and contribute to continuous improvement initiatives. If you have a passion for data integrity, enjoy working in a structured environment, and are eager to grow your career in IT services, this role offers a stable platform for professional development.
Based in Shah Alam, Selangor, you will benefit from Trescal’s commitment to employee growth, competitive benefits, and a collaborative culture that values precision and innovation. Apply today to become part of a trusted leader in measurement and calibration services.
Responsibilities
- Maintain and update technical reference databases and documentation repositories.
- Ensure data accuracy, consistency, and compliance with internal and external standards.
- Support IT systems by managing data imports, exports, and routine backups.
- Coordinate with engineering and calibration teams to provide timely technical information.
- Generate reports and metrics on data usage and quality for management review.
- Assist in the development and improvement of data management processes and tools.
Qualifications
- Diploma or Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Proven experience in data management, technical documentation, or IT support.
- Strong proficiency with Microsoft Office Suite (Excel, Word, Access) and data entry.
- Familiarity with document management systems (e.g., SharePoint, Alfresco) or similar platforms.
- Excellent attention to detail and organizational skills.
- Good communication abilities and the capability to work effectively in a team environment.