Job Description
BDO Unibank is seeking a dynamic Travelling Teller to support our branch network in Naga City, Camarines Sur. In this role, you will travel between designated branches, delivering topānotch cash handling, customer service, and transaction processing services while maintaining compliance with the Bankās policies and regulatory standards.
As a key point of contact for customers, you will be responsible for processing deposits, withdrawals, fund transfers, and other basic banking transactions accurately and efficiently. You will also assist in ensuring cash liquidity across branches, performing daily cash counts, and reconciling any discrepancies. The position requires a keen eye for detail, strong numerical skills, and the ability to work in a fastāpaced, everāchanging environment.
Working at BDO Unibank means youāll be part of a leading financial institution in the Philippines, with ample opportunities for professional development and career advancement. We value teamwork, integrity, and customer focus, and we are committed to providing a supportive workplace where you can grow both personally and professionally.
BDO Unibank offers competitive compensation packages, including health benefits, retirement plans, and performance incentives. We provide comprehensive training on banking systems and cash management, ensuring you are equipped to deliver excellent service at every branch. Join our team and build a rewarding career in the banking sector.
Our branch network spans the entire region, providing you with exposure to diverse banking operations and the chance to develop a broad skill set. You will collaborate with branch managers, credit officers, and operation teams to ensure seamless service delivery and adherence to the bankās risk management framework.
Responsibilities
- Process customer deposits, withdrawals, transfers, and other cash transactions accurately and efficiently across assigned branches.
- Maintain proper cash handling procedures, including daily cash counts, cash vault management, and reconciliation of cash discrepancies.
- Ensure compliance with BDO Unibank policies, banking regulations, and internal control standards at all times.
- Provide excellent customer service by addressing inquiries, resolving issues, and promoting relevant bank products and services.
- Assist in monitoring cash flow and liquidity requirements of each visited branch to support operational needs.
- Prepare and submit required reports, logs, and documentation in a timely and accurate manner.
Qualifications
- Bachelor's degree in Accounting, Finance, Business Administration, or a related field is preferred.
- At least 1 year of relevant experience in cash handling, customer service, or banking operations is an advantage.
- Strong numerical aptitude and attention to detail with the ability to perform quick and accurate cash computations.
- Excellent interpersonal and communication skills, with a focus on customer satisfaction.
- Ability to work flexible hours and travel regularly to various branches within Naga City and surrounding areas.
- Must be trustworthy, responsible, and able to handle confidential information with discretion.