Job Description
Join Gobro Ph Outsourcing Inc. as a Virtual Dental Assistant and become an integral part of a dynamic team supporting dental practices remotely from our onsite office in Angeles, Pampanga. This full-time role combines the flexibility of virtual support with the collaborative environment of an onsite workplace.
We are seeking a detail-oriented professional who excels in patient communication, scheduling, and administrative tasks. As a Virtual Dental Assistant, you will handle front-desk operations virtually, including appointment management, insurance verification, billing coordination, and maintaining accurate digital patient records. You will work closely with dentists and office managers to ensure seamless clinic workflows.
Gobro Ph Outsourcing Inc. offers competitive compensation, career growth opportunities, and a supportive team culture. If you have strong organizational skills, familiarity with dental software, and a passion for healthcare administration, we encourage you to apply.
Responsibilities
- Schedule and confirm patient appointments via phone and email
- Verify dental insurance coverage and process pre-authorizations
- Manage patient check-in and check-out procedures remotely
- Prepare and update electronic health records (EHR) accurately
- Assist with billing, coding, and payment collection
- Communicate treatment plans and follow-up instructions to patients
- Coordinate referrals and lab orders as directed
- Maintain confidentiality of patient information (HIPAA compliance)
Qualifications
- High school diploma or equivalent; associate degree preferred
- At least 1 year of experience as a dental assistant or in a healthcare administrative role
- Proficiency with dental practice management software (e.g., Dentrix, Eaglesoft, or similar)
- Strong written and verbal English communication skills
- Familiarity with dental terminology and procedures
- Ability to multitask and work in a fast-paced environment
- Reliable internet connection and a quiet workspace
- Willingness to work onsite in Angeles, Pampanga